Simulated attacks to find and fix vulnerabilities.
Rapid Critical
Incident Response
At Technenetics Cyber Security, we help you swiftly manage and mitigate security breaches, minimising impact and ensuring business continuity.
Why Rapid Critical
Incident Response
Our team of expert security professionals is available 24/7 to respond to and recover from incidents of all sizes, from ransomware attacks to data breaches and advanced persistent threats. We’re committed to providing fast, efficient, and effective solutions to secure your digital assets.
Types of Critical Incidents
Ransomware
Attacks
Data
Breaches
Advanced Persistent Threats (APT)
Insider
Threats
Malware and
Virus Infections
Phishing and Social Engineering Attacks
How it Works
Identification
Detect and confirm the security incident through alerts, logs or user reports.
Containment
Isolate affected systems to prevent the incident from spreading or causing further damage.
Eradication
Remove the root cause of the incident, such as malware, unauthorised access or vulnerabilities.
Recovery
Restore systems and services to normal operation, ensuring they are clean and monitored.
Review
Analyse the incident, document lessons learned and improve response processes and defenses.
What You Gain from Critical Incident Response
Rapid Response
Time is of the essence when it comes to a cyber incident.
Expert Analysis & Forensics
Our security experts work quickly to identify the root cause of the incident, assess the full extent of the damage, and consider future prevention.
Comprehensive Remediation
We offer complete remediation services to restore systems, secure networks, and apply proactive measures to prevent future incidents.
Post-Incident Recovery & Business Continuity
Our recovery plans include data restoration, system rebuilding, and continuity strategies tailored to your specific needs.
Client Success Stories
Technetics have been our trusted IT partner for over 13 years, growing alongside our business and helping us work smarter every step of the way. Their proactive approach, technical expertise, and reliability have delivered real improvements to our efficiency and bottom line. They’re not just a provider — they’re an essential part of our success.
Andrew Dunne
Director, Advertising Associates
Since Technetics took over the management of our technology and cyber security, there hasn’t been a single incident! Having worked with other firms in the past, I can confidently say they are top tier when it comes to service and partnership.
Kim Dema
CFO, Harris Capital
After suffering a cyber attack that held our data ransom, we turned to Technetics for help. Their solution completely transformed our IT setup — from messy and unreliable to streamlined, secure, and efficient. We now operate without downtime, and with total peace of mind. Zoran and his team truly feel like partners in our business growth.
Adam Fletcher
CEO, CR Labs
Fantastic experience with the team at Technetics, they really took the effort to understand our requirements and provided quality solutions for our business. Highly recommended!
This is great company to work with. Great communication, reliable, good response times and patient. The team are willing to learning the organisations needs and give the most current and fitting advice in all things I.T related. John, Ruby, Mario and Justin, I have really appreciated working with you and the rest of the Technetics staff since I started at the BUV.
Keep up the good work.
Keep up the good work.
Great service, have been dealing with Technetics for past year and will always go back
A brilliant and life saving job for my radio programme THE OZ&NZ ROCK&POP CONNECTION and all data consolidating the solid foundation for every episode. Words could not describe by gratitude towards this duly respected day recovery company because if it wasn’t for them, I would have an awful lot of difficulty in restoring my beloved show to how it was before if you’ll pardon the understatement. Again a brilliant and life saving job for my radio programme THE OZ&NZ ROCK&POP CONNECTION paying a no holds barred tribute to the very best in Australian and New Zealand Rock&Pop WITH a connection. I highly recommend these quintessential experts of data recovery to anybody because I simply couldn’t thank them enough for being a tremendous help during a rather testing time for my labour of love to which I dedicate a great deal.
Great work by Stephen and his team. Two successful disk recoveries and I will definitely use Technetics again.
We have been sending drives to Technetics for years with great results. We are yet to come across a drive that they cannot retrieve the data needed from. If you need data recovery you can't look past these guys for professional and reliable service.
Compliance-Driven, Standards-Aligned Testing
You can be assured that Technetics Cyber Security follows and is aligned with International Security Standards such as
AS ISO/IEC 27001:2015
Information security management systems – Requirements
AS ISO/IEC 27001:2015
Code of practice for information security controls
AS ISO/IEC 27001:2015
Risk Management – Guidelines
Ready to Respond
In today’s rapidly evolving cyber threat landscape, it’s not a matter of “if” but “when” a cyber incident will occur. Are you prepared to respond? Contact us today to discuss how we can help you develop a comprehensive incident response plan and ensure your organisation is protected from potential security threats.
Frequently Asked Questions
What is Critical Incident Response?
Critical Incident Response (CIR) is a structured and systematic approach to handling cyber security incidents. It involves identifying, containing, mitigating, and recovering from security breaches or cyberattacks to minimise the impact on your organisation’s systems, data, and reputation.
What types of incidents do you respond to?
Our incident response services cover a wide range of cyber incidents, including:
- Ransomware Attacks
- Data Breaches
- Advanced Persistent Threats (APT)
- Distributed Denial of Service (DDoS) Attacks
- Malware and Virus Infections
- Phishing and Social Engineering Attacks
- Insider Threats
- Credential Stuffing and Account Takeovers
- Zero-Day Exploits
- System or Network Intrusions
How quickly can you respond to a cyber security incident?
We offer 24/7 support and can mobilise a response team within minutes of detecting a security breach or receiving an alert. Our team is trained to act quickly to contain and mitigate the incident, minimising potential damage and restoring normal operations as fast as possible.
Do you offer proactive support before an incident occurs?
Yes! In addition to responding to incidents, we provide proactive cyber security services such as vulnerability assessments, threat hunting, penetration testing, and security awareness training. These services are designed to identify weaknesses in your environment before they can be exploited by cybercriminals.
How do you handle ransomware attacks?
In the event of a ransomware attack, our response team immediately isolates infected systems to prevent the malware from spreading. We then work to restore encrypted data from secure backups, investigate the nature of the attack, and analyse how the malware infiltrated your environment. Our goal is to neutralise the threat, ensure recovery, and improve defenses to prevent future attacks.
Will you help us comply with legal and regulatory requirements after an incident?
Absolutely. We understand the importance of complying with industry regulations (e.g., GDPR, HIPAA, CCPA) after a cyber incident. Our team will assist you in reporting the breach to the relevant authorities, notifying affected parties, and ensuring that your organisation follows the necessary legal and compliance procedures.
